Cookie Policy

  1. INTRODUCTION

    1.1 Pharmacare Europe Ltd understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, sambucol.co.uk (“Our Site”) and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

    1.2 Please read this Policy carefully and ensure that you understand it. Your acceptance of this Policy is deemed to occur upon your first use of “Our Site”. If you do not accept and agree with this Policy, you must stop using Our Site immediately.

  2. SCOPE

    2.1 This website www.sambucol.co.uk “Our Site” makes use of Cookies and similar technologies in order to distinguish you from other users. By using Cookies, we are able to provide you with a better experience and to improve Our Site by better understanding how you use it. Cookies are unique identification numbers like tags that are placed on the browser of our website users. These cookies are used to retain information in order to make your experiences more convenient and personal.Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. However, declining cookies may prevent you from taking full advantage of the website. Please read this Cookie Policy carefully and ensure that you understand it. Your acceptance of our Cookie Policy is deemed to occur [if you continue using Our Site] OR [when you press the OK button on Our Cookie pop-up]. If you do not agree to Our Cookie Policy, please stop using Our Site immediately. All data subjects who visit our website(s), whose personal data is therefore collected, in line with the requirements of the GDPR.

  3. RESPONSIBILITIES

    3.1 The Privacy Officer is responsible for ensuring that this notice is made available to data subjects upon visiting our website where personal data can be collected/processed, as outlined in Section 7 of this Policy.

    3.2 All our contracted Data Processors (included Sub-Contracted Data Processors and other Third Parties, and all their employees/staff) who interact with personal data in relation to cookies on our website are responsible for ensuring that this notice is drawn to the data subject’s attention and, where applicable, their consent to the processing of their data is secured.

  4. DEFINITIONS AND INTERPRETATION

    In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings: “Cookie Law” means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site; “Cookie Policy” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 [and of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”)]; “Personal Data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by [the Data Protection Act 1998] OR [EU Regulation 2016/679 General Data Protection Regulation (“GDPR”)]; and “We/Us/Our” means Pharmacare Europe Ltd [a limited company registered in England under company number 06408300, whose registered address is Park House, Crawley Business Quarter, Manor Royal, Crawley, West Sussex  RH10 9AD, and whose main trading address is  PharmaCare (Europe) Limited, Unit 3 Dialog, Fleming Way, Crawley, West Sussex, RH10 9NQ].

  5. INFORMATION ABOUT US

    5.1 Our Site is operated by Pharmacare Europe Ltd [a limited company registered in England under company number 06408300, whose registered address isPark House, Crawley Business Quarter, Manor Royal, Crawley, West Sussex, RH10 9AD and whose main trading address is PharmaCare (Europe) Limited, Unit 3 Dialog, Fleming Way, Crawley, West Sussex, RH10 9NQ] 5.2 Our VAT number is 920 5516 48. 5.3 Our Privacy Officer is Alby Saul, and can be contacted by email at dp@pharmacareeurope.com, by telephone on 01293 850 210, or by post at PharmaCare (Europe) Limited, Unit 3 Dialog, Fleming Way, Crawley, West Sussex, RH10 9NQ.

  6. HOW DOES OUR SITE USE COOKIES?

    6.1 Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

    6.2 By using Our Site, you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us.

    6.3 All Cookies used by and on Our Site are used in accordance with current Cookie Law.

    6.3.1 Strictly Necessary Cookies A Cookie falls into this category if it is essential to the operation of Our Site, supporting functions such as logging in, your shopping basket, and payment transactions.

    6.3.2 Analytics Cookies It is important for Us to understand how you use Our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping Us to improve Our Site and your experience of it.

    6.3.3 Functionality Cookies Functionality Cookies enable Us to provide additional functions to you on Our Site such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary Cookies, but not all necessarily fall into that category. 6.3.3.1.1 Targeting Cookies It is important for Us to know when and how often you visit Our Site, and which parts of it you have used (including which pages you have visited, and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make Our Site and advertising more relevant to your interests. [Some information gathered by targeting Cookies may also be shared with third parties].

    6.3.3.1.2 Third Party Cookies Third party Cookies are not placed by Us; instead, they are placed by third parties that provide services to Us and/or to you. Third party Cookies may be used by advertising services to serve up tailored advertising to you on Our Site, or by third parties providing analytics services to Us (these Cookies will work in the same way as analytics Cookies described above)

    6.3.3.1.3 Persistent Cookies Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site.

    6.3.3.1.4 Session Cookies Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.

    6.3.4 Cookies on Our Site are not permanent and will expire as indicated in the table below.

    6.3.5 For more details of the personal data that We collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy.

    6.3.6 For more specific details of the Cookies that We use, please refer to the table below.

  7. WHAT COOKIES DOES OUR SITE USE?

    7.1

    Cookie NameAssociated ToolDomainTypePurpose
    Drupal.xxxx.xxxDrupal.sambucol.co.ukFirst PartyUsed to remember the last state of the expandable/collapsible blocks and other user interface features in Drupal.
    SSESSxxxxxxxDrupal.sambucol.co.ukFirst PartyEnables us to temporally identify users to the site, during their session with us so we can deliver the information and functions relevant to them
    _fbpFaceboook.sambucol.co.ukFirst PartyThis cookie will help deliver our advertising to people who have already visited our website when they are on Facebook or a digital platform powered by Facebook Advertising
    _cc_audn/a.crwdcntrl.netThird Party
    _cc_ccn/a.crwdcntrl.netThird Party
    _cc_idn/a.crwdcntrl.netThird Party
    _cc_domainn/a.crwdcntrl.netThird Party
    _cc_dcn/a.crwdcntrl.netThird Party
    has_jsDrupal.sambucol.co.ukFirst PartyRecords whether your browser has JavaScript enabled
    _gidGoogle Analytics.sambucol.co.ukFirst PartyThese cookies are part of Google Analytics and allow us to measure information about how visitors use our site. This includes identifying each unique user to our site and details of each page visited.
    _gaGoogle Analytics.sambucol.co.ukFirst PartyEnables us to know what pages, content and activity a user has done for site analytics and performance measurement
    _gatGoogle Analytics.sambucol.co.ukFirst PartyLimits the collection of data on high traffic sites or peak usage times. It expires after 10 minutes and does not collect data

    7.2 Our Site uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.

    7.3 The analytics service(s) used by Our Site use(s) analytics Cookies to gather the required information.

  8. CONSENT AND CONTROL

    8.1 Before Cookies are placed on your computer or device, you will be shown a pop-up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you.

    8.2 If you deny consent to the placing of Cookies, certain features of Our Site may not function fully or as intended.

    8.3 In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device. 8.4 The links below provide instructions on how to control Cookies in all mainstream browsers:

    Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB

    Microsoft Internet Explorer: https://support.microsoft.com/en-us/kb/278835

    Microsoft Edge: https://support.microsoft.com/en-gb/products/microsoft-edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)

    Safari (macOS): https://support.apple.com/kb/PH21411?viewlocale=en_GB&locale=en_GB

    Safari (iOS): https://support.apple.com/en-gb/HT201265

    Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-Cookies-website-preferences

    Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en (Please refer to your device’s documentation for manufacturers’ own browsers)

  9. CHANGES TO THIS COOKIE POLICY

    9.1 We may alter this Cookie Policy at any time. [If We do so, details of the changes will be highlighted at the top of this page]. Any such changes will become binding on you on your first use of Our Site after the changes have been made.  You are therefore advised to check this page from time to time.

    9.2 In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.

  10. FURTHER INFORMATION

    10.1 If you would like to know more about how We use Cookies, please contact Us at dp@pharmacareeurope.com, by telephone on 01293 850 210, or by post at PharmaCare (Europe) Limited, Unit 3 Dialog, Fleming Way, Crawley, West Sussex, RH10 9NQ.

    10.2 For more information about privacy, data protection and our terms and conditions, please visit the following:

    http://www.sambucol.co.uk/privacy-notice

    http://www.sambucol.co.uk/terms-conditions